Account isolation
Your login opens one account with its own balances, fees, limits, users, API keys, webhooks, and history. Staff use the login for the account they intend to operate. The login determines the account for every money form.Pages
Money actions
Payout, conversion, and withdrawal forms follow the same pattern:1
Enter the request
Select a saved beneficiary or destination and enter the amount. Add a client reference only when
your own system uses one for reconciliation.
2
Review the request and effective terms
The console calls the payout or withdrawal preview endpoint and shows its principal, fee, source
debit, eligibility, and any hold reason. For conversion, the exact expiring quote is the preview
and also shows the all-in rate, destination amount, available source balance, and network. The
console keeps the generated quote ID internal. No preview reserves money.
3
Confirm with MFA
Operators and administrators complete a fresh MFA step-up before the console submits the action.
4
Follow the operation
The console keeps the same action identity across MFA and safe retries, then shows reservation,
external settlement, reason, and next action.
accepted means the source debit was durably reserved; it is not a bank or blockchain receipt. Keep
the operation open until its detail shows the terminal outcome.
The create request repeats policy, balance, screening, and provider checks after confirmation. If
conditions changed after preview, the console shows the authoritative create error or hold instead
of assuming the earlier preview still applies.
Funding safely
Copy instructions from Funding immediately before use. For a stablecoin deposit, check the asset and network together. Incoming money appears as pending while it is detected, confirmed, and screened, then becomes available only after the wallet credit. If a funding record is held, the page shows whether you should wait or contact support. Stale or unavailable provider data appears as unavailable—not as a zero balance.Transactions and exports
Transactions are loaded from the server in cursor pages. Filters for reference, type, status, and date range remain fixed while the console passes each opaquenextCursor unchanged. The CSV action
uses the same filters and downloads at most 5,000 non-PII rows. If the selection is larger, narrow
the date range or filters and export again.
Roles
The API enforces tenant and role access even if a button is hidden in the browser. See
Team and roles.

